// Tech support
IT support for homes & businesses.
Friendly, plain-English tech help — on-site across Tamworth and the Midlands, or remotely anywhere in the UK. No contracts, no jargon, no surprise bills.
For your home
From "my Wi-Fi keeps dying" to "I just got a new laptop and don't know where to start" — we'll come round, sort it, and explain what we did.
- Wi-Fi & broadbandSlow or dropping out? We diagnose router and connection issues.
- Printers & scannersSet up, troubleshoot, get them talking to every device.
- PC & Mac helpTune-ups, software setup, migrations, training, the lot.
- Security & backupsAntivirus, password managers, cloud backups, parental controls.
- 1-to-1 trainingPatient, plain-English help with whatever's been bugging you.
For your business
Reliable IT for small teams — sole traders to 50-seat offices. We handle the kit, the cloud, the security and the day-to-day "it's not working" stuff.
- Office IT setupWorkstations, NAS, printers and VOIP — straightforward installs.
- Wi-Fi troubleshootingRouter and connection diagnostics. (No mesh / multi-AP installs.)
- Cyber & backupsEndpoint security, Microsoft 365 hardening, automated cloud backups.
- Email & accountsMicrosoft 365 / Google Workspace setup, migrations, user admin.
- Hardware supportRepair, refurb and supply of laptops, desktops and peripherals.
- Ad-hoc supportNo contracts — pay-as-you-go hourly, half-day or full-day rates.
Hourly, half-day or full-day — see live pricing in the booking form below.
On-site across Tamworth, Lichfield, Sutton Coldfield, Burton & surrounding villages. Remote support UK-wide.
Pay-as-you-go for one-off jobs, or pick a monthly plan below for priority response, included on-site time and a fixed monthly cost.
// Monthly support plans
Monthly support plans
Each plan includes a simple monthly support retainer with priority response, included on-site time and ongoing support for your home or business. No long contracts — cancel any time with 30 days' notice.
Home Care
For households who'd rather call than Google it.
Monthly support retainer
- Unlimited remote support (fair use)
- 1 on-site visit per quarter included
- Priority booking — same / next day
- 10% off any extra on-site time
- Annual security & backup health-check
Small Business
For sole traders & teams up to 5 people.
Monthly support retainer
- Unlimited remote support during business hours
- 2 on-site visits per month included
- Microsoft 365 / Google Workspace admin
- Managed antivirus & cloud backup monitoring
- Priority response — within 4 working hours
Growing Business
For offices of 6–15 with mixed kit. Larger teams quoted bespoke.
Monthly support retainer
- Unlimited remote + 4 on-site visits / month
- Proactive monitoring & patching
- User onboarding / offboarding
- Quarterly IT review & roadmap
- Same-day priority response
- Over 15 staff? Bespoke quote on request
Plans are billed monthly by Direct Debit or card. Included on-site visits don't roll over. Extra time outside your plan is charged at your discounted plan rate.
// Book a visit
Book on-site tech support
Wi-Fi, printers, laptops, office IT — anything that's easier to fix in person. Local area only.

