// Tech support

IT support for homes & businesses.

Friendly, plain-English tech help — on-site across Tamworth and the Midlands, or remotely anywhere in the UK. No contracts, no jargon, no surprise bills.

For your home

From "my Wi-Fi keeps dying" to "I just got a new laptop and don't know where to start" — we'll come round, sort it, and explain what we did.

  • Wi-Fi & broadband
    Slow or dropping out? We diagnose router and connection issues.
  • Printers & scanners
    Set up, troubleshoot, get them talking to every device.
  • PC & Mac help
    Tune-ups, software setup, migrations, training, the lot.
  • Security & backups
    Antivirus, password managers, cloud backups, parental controls.
  • 1-to-1 training
    Patient, plain-English help with whatever's been bugging you.

For your business

Reliable IT for small teams — sole traders to 50-seat offices. We handle the kit, the cloud, the security and the day-to-day "it's not working" stuff.

  • Office IT setup
    Workstations, NAS, printers and VOIP — straightforward installs.
  • Wi-Fi troubleshooting
    Router and connection diagnostics. (No mesh / multi-AP installs.)
  • Cyber & backups
    Endpoint security, Microsoft 365 hardening, automated cloud backups.
  • Email & accounts
    Microsoft 365 / Google Workspace setup, migrations, user admin.
  • Hardware support
    Repair, refurb and supply of laptops, desktops and peripherals.
  • Ad-hoc support
    No contracts — pay-as-you-go hourly, half-day or full-day rates.
Rates

Hourly, half-day or full-day — see live pricing in the booking form below.

Where

On-site across Tamworth, Lichfield, Sutton Coldfield, Burton & surrounding villages. Remote support UK-wide.

Ad-hoc or monthly

Pay-as-you-go for one-off jobs, or pick a monthly plan below for priority response, included on-site time and a fixed monthly cost.

// Monthly support plans

Monthly support plans

Each plan includes a simple monthly support retainer with priority response, included on-site time and ongoing support for your home or business. No long contracts — cancel any time with 30 days' notice.

Home users

Home Care

For households who'd rather call than Google it.

£19/ month + VAT

Monthly support retainer

  • Unlimited remote support (fair use)
  • 1 on-site visit per quarter included
  • Priority booking — same / next day
  • 10% off any extra on-site time
  • Annual security & backup health-check
Enquire about Home Care
Most popular
1–5 users

Small Business

For sole traders & teams up to 5 people.

£79/ month + VAT

Monthly support retainer

  • Unlimited remote support during business hours
  • 2 on-site visits per month included
  • Microsoft 365 / Google Workspace admin
  • Managed antivirus & cloud backup monitoring
  • Priority response — within 4 working hours
Enquire about Small Business
6–15 users

Growing Business

For offices of 6–15 with mixed kit. Larger teams quoted bespoke.

£179/ month + VAT

Monthly support retainer

  • Unlimited remote + 4 on-site visits / month
  • Proactive monitoring & patching
  • User onboarding / offboarding
  • Quarterly IT review & roadmap
  • Same-day priority response
  • Over 15 staff? Bespoke quote on request
Enquire about Growing Business

Plans are billed monthly by Direct Debit or card. Included on-site visits don't roll over. Extra time outside your plan is charged at your discounted plan rate.

// Book a visit

Book on-site tech support

Wi-Fi, printers, laptops, office IT — anything that's easier to fix in person. Local area only.

Final invoice depends on time on site. Local area only — we'll confirm before travelling.

Pick a date first.