// IT support · Tamworth
IT Support in Tamworth — Friendly Local Help When You Need It
Tired of calling a contact centre 200 miles away when your email goes down? Our Tamworth-based IT support team gives you a real local human — usually the same person every time — to look after the tech that runs your home or business.
We support sole traders, small businesses, schools, families and home workers across Tamworth, Lichfield, Sutton Coldfield, Polesworth, Atherstone, Fradley and Burton upon Trent. Plans start from £69/month.
Local IT support that actually answers the phone
We're a small Tamworth-based IT company, so when you call us you get a real person who knows your setup, your business and your name. No tickets bouncing between five different agents. No "Have you tried turning it off and on again?" while a script reads in your ear.
Whether you need urgent help with a one-off problem (your email's stopped working, your printer's gone offline, you've been locked out of OneDrive) or you want predictable monthly cover for your whole team, we can shape the right plan for you.
What our IT support covers
- Helpdesk — phone, email and remote-control support for everyday issues.
- Onsite visits — across Tamworth, Lichfield, Sutton Coldfield, Burton and Staffordshire.
- Microsoft 365 — licence management, email, OneDrive, SharePoint and Teams.
- Email & domains — migrations, mailboxes, shared inboxes, anti-spam and DMARC.
- Networking & Wi-Fi — business Wi-Fi, switches, printers and VPN.
- Cybersecurity — MFA, endpoint protection, patching and security awareness.
- Backups — Microsoft 365 backup, NAS and cloud backup.
- New starter setups — laptop provisioning, accounts and onboarding.
- Hardware advice & supply — laptops, servers, accessories.
- Website hosting — small business sites and email together.
Plans for every size of business
Our most popular monthly plan starts at £69 per user per month and includes unlimited remote support, Microsoft 365 add-on services, monitoring, patching and a 4-hour priority response on urgent tickets. We don't tie you into 3-year contracts — every plan rolls month to month so you can flex with your team.
Areas we serve from Tamworth
Tamworth, Glascote, Amington, Wilnecote, Two Gates, Mile Oak, Hopwas, Polesworth, Atherstone, Fradley, Whittington, Lichfield, Burntwood, Sutton Coldfield, Streethay, Curborough and Burton upon Trent. Remote support is available anywhere in the UK.
Frequently asked questions
How quickly can you respond to an IT issue?
For ad-hoc customers we aim for same-day remote support during business hours. Managed plan customers get a 4-hour SLA on urgent tickets and priority queue access.
Do I need a contract?
No long contracts. All our managed support plans roll month to month so you can flex up or down as your team changes.
Do you cover Lichfield, Sutton Coldfield and Burton?
Yes — we offer onsite visits across Tamworth, Lichfield, Sutton Coldfield and Burton upon Trent, plus remote support anywhere in the UK.
Can you help with Microsoft 365 migration?
Absolutely — we migrate dozens of mailboxes a year from Google Workspace, IMAP and older Microsoft tenants. We handle DNS, MX records and security setup in one tidy project.
Do you support home users too?
Yes — many of our customers are home workers, families with school-age kids and self-employed sole traders. We have a smaller home plan that covers up to two devices.
Related services
Ready to get fixed?
Book online in under a minute or give us a call — we'll have you sorted fast.