// IT support · Lichfield
IT Support in Lichfield — Friendly Local Help That Picks Up the Phone
We're a Staffordshire-based IT support company just up the road from Lichfield — so when your email dies or your laptop won't boot, you get a real local engineer who knows your setup, not a call centre reading a script.
We look after small businesses, home workers, sole traders and families across Lichfield, Burntwood, Fradley, Streethay, Whittington and Shenstone. Plans from £39 per user per month, month-to-month.
Local IT support built for Lichfield businesses
Most small businesses in Lichfield don't need a full-time IT department — they need someone reliable to pick up the phone when things go wrong, keep everything secure in the background and give straight answers on what to buy next. That's the gap our managed IT plans fill.
Whether you're a five-person practice on Bore Street, an e-commerce business on Fradley Park or a home worker in Streethay, we shape a plan around how you actually work.
What our Lichfield IT support covers
- Remote helpdesk — phone, email and secure remote-control support for everyday issues.
- Onsite visits — across Lichfield, Burntwood, Fradley Park and the surrounding villages.
- Microsoft 365 — licensing, mailboxes, OneDrive, SharePoint and Teams.
- Email & domains — migrations, shared inboxes, anti-spam, SPF/DKIM/DMARC.
- Cybersecurity — MFA, endpoint protection, patching and phishing training.
- Backups — Microsoft 365 backup and business data backup with 12-month retention.
- New starter onboarding — pre-imaged laptops, accounts and welcome packs.
- Hardware advice & supply — laptops, desktops, monitors and accessories at trade prices.
Plans that flex with your business
Essentials is £39 per user per month and covers unlimited remote help, Microsoft 365 admin, monitoring and patching. Managed Care is £69 per user per month and adds a 4-hour SLA on urgent tickets, M365 backup and quarterly IT reviews. Everything's month-to-month — no 3-year tie-ins.
On-site support is available when required and charged separately.
Areas we cover from Lichfield
Lichfield city centre, Boley Park, Stowe, Streethay, Curborough, Whittington, Fradley, Fradley Park, Wall, Hammerwich, Burntwood, Chasetown, Chase Terrace, Shenstone, Hopwas, Wall and the A38 corridor into Tamworth and Sutton Coldfield.
Frequently asked questions
How quickly can you respond to an IT issue in Lichfield?
Same-day remote support during business hours for ad-hoc customers. Managed plan customers get a 4-hour SLA on urgent tickets and priority queue access.
Do I need a long IT support contract?
No. Every managed plan rolls month-to-month with 30 days' notice — we'd rather earn your business each month.
Do you support Microsoft 365 migrations from Google Workspace or older tenants?
Yes. We handle mailbox, OneDrive and SharePoint migration end-to-end, including DNS, MFA rollout and user training.
Can you visit our office in Lichfield or Fradley Park?
Yes — onsite visits are included on managed plans across Lichfield, Burntwood, Fradley and the surrounding villages.
Do you help with Cyber Essentials?
Yes. We prepare and pass Cyber Essentials for Lichfield businesses, including MFA enforcement, patching, endpoint protection and policy documentation.
Related services
Ready to get fixed?
Book online in under a minute or give us a call — we'll have you sorted fast.