// Business IT support · Staffordshire
Business IT Support Across Staffordshire
We're an independent, Staffordshire-based managed IT provider — and we work the way IT should: predictable monthly cover, fast response, plain English and a real local team that knows your business.
We support businesses from sole traders up to teams of 50, across Tamworth, Lichfield, Burton upon Trent, Cannock, Stafford, Stoke-on-Trent and the surrounding areas. Plans start from £69 per user per month with no long contracts.
IT that helps your business grow, not slow it down
Most small businesses across Staffordshire don't need a full-time IT manager — but they do need someone who picks up the phone, fixes things quickly and keeps everything secure in the background. That's exactly what our managed support plans deliver.
We sit between your team and the tech that runs your business. New laptops, leavers and joiners, email problems, dodgy Wi-Fi, ransomware-ready backups, Microsoft 365 admin, printers that mysteriously refuse to print — it's all part of the plan.
What's included in our managed IT plans
- Unlimited remote helpdesk during 9–5.30 Mon–Fri.
- 4-hour priority response on urgent tickets.
- Microsoft 365 management — licensing, mailboxes, OneDrive, SharePoint, Teams.
- Endpoint security — managed antivirus, MFA enforcement and patching.
- Backups — Microsoft 365 backup and on-prem/cloud business data backup.
- Monitoring — proactive alerts on disk, RAM, OS health and security.
- New starter onboarding — laptops, accounts and welcome packs.
- Strategic IT advice — quarterly review of your tech roadmap.
- Onsite visits across Tamworth, Lichfield, Burton, Cannock and Stafford.
Industries we support across Staffordshire
Construction and trades, accountancy and finance, legal practices, healthcare and clinics, retail and hospitality, marketing agencies, manufacturing, schools and academies, charities and not-for-profits. If you've got laptops, email and people who need things to "just work", we can help.
How we onboard a new business
- Discovery call. A 30-minute chat about how your business works.
- Free IT health check. We audit your current setup, security and licences.
- Proposal. A clear monthly price and roadmap — no hidden hourly rates.
- Onboarding. We document everything and roll out monitoring and security.
- Ongoing. Day-to-day support plus quarterly strategic reviews.
Areas we cover
Tamworth, Lichfield, Burton upon Trent, Cannock, Stafford, Stone, Stoke-on-Trent, Newcastle-under-Lyme, Rugeley, Sutton Coldfield, Atherstone, Polesworth and Fradley.
Frequently asked questions
How much does business IT support cost?
Plans start from £69 per user per month for full managed cover including helpdesk, monitoring, security and Microsoft 365 management. Smaller businesses with 1–3 users can also choose a pay-as-you-go option.
Do you tie me into a long contract?
No — every managed plan is month-to-month with a 30-day notice period. We earn your business every month, not on contract length.
Can you handle a Microsoft 365 migration?
Yes — we migrate from Google Workspace, IMAP, older M365 tenants or Exchange. We project-manage end to end including DNS, MFA rollout and user training.
Do you provide onsite support?
Yes — onsite visits are included for managed customers across Tamworth, Lichfield, Burton, Cannock and Stafford. Other Staffordshire locations are usually covered with a small mileage charge.
What about cybersecurity and Cyber Essentials?
We help businesses prepare for and pass Cyber Essentials, including MFA enforcement, patching, endpoint protection and policy documentation.
Related services
Ready to get fixed?
Book online in under a minute or give us a call — we'll have you sorted fast.