SBA 2026 Finalist// Elford Tech Solutions · IT support · Telford
IT Support in Telford — Managed IT for Small Businesses
Telford is packed with manufacturers, offices and logistics firms around Hortonwood, Halesfield and the town centre. Elford Tech Solutions gives Telford businesses a proper IT department for a fixed monthly fee — helpdesk, Microsoft 365, security and backups in one place.
Most issues are fixed remotely the same day, and we're roughly 55 minutes away for onsite visits across Wellington, Madeley and the wider Telford area.
Managed IT support for Telford businesses
Most small firms don't need a full-time IT manager — they need someone who answers the phone, keeps everything patched and secure, and gives straight advice on what to buy next. We support offices, shops, clinics and workshops around Hortonwood, Halesfield and Telford Centre.
Plans and pricing
Essentials is £39 per user per month: unlimited remote support, Microsoft 365 administration, monitoring and patching. Managed Care is £69 per user per month and adds a 4-hour response target on urgent tickets, Microsoft 365 backup and quarterly IT reviews. Everything is month-to-month.
Not ready for a monthly plan? We also do fixed-price projects — Microsoft 365 moves, new office setups and security reviews.
Repairs in-house
Hardware faults come back to our Staffordshire workshop for board-level repair, so you're not buying a new laptop every time something breaks.
Frequently asked questions
Do you visit Telford in person?
Yes. We're roughly 55 minutes away and arrange onsite visits whenever hands-on work is needed.
How quickly do you respond?
Remote support is usually same-day during business hours, and Managed Care customers get a 4-hour response target on urgent issues.
Can you take over from our current IT provider?
Yes — we handle the handover: documentation, admin access, licence transfers and an audit of your setup.
Is there a minimum contract?
No. All support plans are month-to-month.
Related services
Ready to get fixed?
Book online in under a minute or give us a call — we'll have you sorted fast.