SBA 2026 Finalist// Elford Tech Solutions · IT support · Leek
IT Support in Leek — Managed IT for Small Businesses
Leek's textile heritage has given way to independent retailers, manufacturers and professional practices across the Staffordshire Moorlands. Elford Tech Solutions gives Leek businesses a proper IT department for a fixed monthly fee — helpdesk, Microsoft 365, security and backups in one place.
Most issues are fixed remotely the same day, and we're roughly 55 minutes away for onsite visits across Cheddleton, Biddulph and the wider Leek area.
Managed IT support for Leek businesses
Most small firms don't need a full-time IT manager — they need someone who answers the phone, keeps everything patched and secure, and gives straight advice on what to buy next. We support offices, shops, clinics and workshops around the town centre, Barnfields and Cheddleton.
Plans and pricing
Essentials is £39 per user per month: unlimited remote support, Microsoft 365 administration, monitoring and patching. Managed Care is £69 per user per month and adds a 4-hour response target on urgent tickets, Microsoft 365 backup and quarterly IT reviews. Everything is month-to-month.
Not ready for a monthly plan? We also do fixed-price projects — Microsoft 365 moves, new office setups and security reviews.
Repairs in-house
Hardware faults come back to our Staffordshire workshop for board-level repair, so you're not buying a new laptop every time something breaks.
Frequently asked questions
Do you visit Leek in person?
Yes. We're roughly 55 minutes away and arrange onsite visits whenever hands-on work is needed.
How quickly do you respond?
Remote support is usually same-day during business hours, and Managed Care customers get a 4-hour response target on urgent issues.
Can you take over from our current IT provider?
Yes — we handle the handover: documentation, admin access, licence transfers and an audit of your setup.
Is there a minimum contract?
No. All support plans are month-to-month.
Related services
Ready to get fixed?
Book online in under a minute or give us a call — we'll have you sorted fast.