// IT support · Burton upon Trent
IT Support in Burton upon Trent — Local Managed IT You Can Rely On
We're an independent Staffordshire IT company just down the A38 from Burton upon Trent. Real local engineers, sub-15 minute average response times and plain English — no scripts, no overseas call centres.
We look after small businesses, sole traders and home workers across Burton, Branston, Stretton, Rolleston, Barton under Needwood and Swadlincote. Plans start from £39 per user per month.
Managed IT support for Burton upon Trent businesses
Most Burton businesses don't need an in-house IT manager — they need a reliable partner to pick up the phone, fix things quickly and keep everything secure in the background. Our managed plans are shaped around exactly that.
We support breweries and food & drink SMEs, professional practices, legal and accountancy firms, healthcare clinics, e-commerce businesses and manufacturers across Burton town centre, Branston, Stretton, Rolleston, Barton under Needwood and out to Swadlincote and Uttoxeter.
What our Burton IT support covers
- Remote helpdesk — phone, email and secure remote-control support.
- Onsite visits — across Burton, Branston, Stretton and Swadlincote.
- Microsoft 365 — licensing, mailboxes, OneDrive, SharePoint and Teams.
- Email & domains — migrations, shared inboxes, anti-spam and DMARC.
- Cybersecurity — MFA, endpoint protection, patching and phishing training.
- Backups — Microsoft 365 backup and business data backup with 12-month retention.
- Monitoring — proactive alerts on disk, RAM, OS health and security.
- Hardware supply — laptops, desktops and monitors at trade prices.
Plans that flex with your Burton team
Essentials is £39 per user per month for unlimited remote helpdesk, Microsoft 365 admin, monitoring and patching. Managed Care is £69 per user per month and adds a 4-hour SLA on urgent tickets, M365 backup and quarterly IT reviews. Everything rolls month-to-month.
On-site support is available when required and charged separately.
Areas we cover around Burton upon Trent
Burton town centre, Horninglow, Winshill, Stapenhill, Branston, Stretton, Rolleston on Dove, Tutbury, Barton under Needwood, Hilton, Willington, Repton, Swadlincote, Uttoxeter and along the A38 into Lichfield and Tamworth.
Frequently asked questions
How quickly can you respond to an urgent IT issue in Burton?
Same-day remote support during business hours. Managed Care customers get a written 4-hour SLA on urgent tickets and priority queue access.
Do you tie me into a long contract?
No. Every managed plan rolls month-to-month with 30 days' notice.
Can you migrate our email to Microsoft 365?
Yes — we handle Google Workspace, Exchange and IMAP migrations end-to-end, including DNS, MFA rollout and user training.
Do you provide onsite visits in Burton and Swadlincote?
Yes — onsite visits are included on managed plans across Burton, Branston, Stretton, Rolleston and Swadlincote.
Do you help with Cyber Essentials?
Yes. We prepare and pass Cyber Essentials for East Staffordshire businesses, including MFA, patching, endpoint protection and policy documentation.
Related services
Ready to get fixed?
Book online in under a minute or give us a call — we'll have you sorted fast.